1. Overview & Scope
Payparse ("we", "us", or "our") is dedicated to protecting your privacy and ensuring the security of your personal and transaction data. This Privacy Policy describes how we collect, store, process, and safeguard information when you use our website (payparse.site) and any of our services, including Payparse Exchange, Gateway, Forms, Links, and Domains.
By registering for an account or using any Payparse service, you agree to the collection and handling of your information in accordance with this Policy.
2. Information We Collect
We only collect information necessary to provide, secure, and improve our services:
- Account Information: Your name, email address, password hash, and organization details when creating a Payparse Account.
- Financial & Payment Data: Digital wallet addresses, transaction hashes, mobile financial service (MFS) billing details (such as bKash or Nagad identifiers), and payment verification logs. We do not store raw credit card numbers; payment cards are tokenized and processed via certified PCI-DSS compliant partners.
- Developer & API Telemetry: API keys, webhook endpoints, request payloads, response statuses, and event dispatch timestamps.
- Technical & Usage Data: IP addresses, browser types, device identifiers, and system logs collected automatically to ensure platform uptime and prevent fraudulent activity.
3. How We Use Your Information
We use collected data strictly for legitimate operational purposes:
- Executing digital asset exchanges and calculating real-time conversion rates.
- Processing payment checkouts and dispatching instant webhook notifications to your configured endpoints.
- Routing custom subdomains and provisioning automated TLS/SSL certificates.
- Authenticating user sessions and safeguarding accounts against unauthorized access.
- Preventing financial fraud, spam, money laundering, and malicious traffic.
- Delivering critical account notices, invoices, and product updates.
4. Data Protection & Security
Security is paramount at Payparse. We implement industry-leading technical and organizational security controls:
- End-to-End Encryption: All traffic in transit is encrypted using modern TLS 1.3 cryptographic protocols. Sensitive customer data is encrypted at rest with AES-256 standards.
- Zero Credential Sharing: We never sell, rent, or monetize your personal information or transaction histories to advertisers or unauthorized third parties.
- Access Restrictions: Access to production databases is strictly restricted to authorized engineering personnel through zero-trust multi-factor authentication.
5. Third-Party Integrations & Sharing
We may share minimal required data with trusted third parties only when necessary to complete user-requested actions:
- Payment & Banking Gateways: Transmitting necessary checkout identifiers to local mobile payment providers (bKash, Nagad) and international card networks.
- Public Blockchain Networks: Cryptocurrency transactions are broadcast to public blockchains (e.g. Bitcoin, Ethereum, TRON) and recorded on public ledgers by design.
- Communication Services: Delivering account and form submission notifications via transactional email providers.
- Legal Authorities: Disclosing information when strictly required by enforceable legal processes, court orders, or applicable financial regulations.
6. Data Retention & Account Rights
We retain your account and transaction data for as long as your account remains active or as required by regulatory and accounting compliance obligations. You have the right to:
- Access, review, or export your personal data and transaction records.
- Update or rectify inaccurate account information through your Payparse Account portal.
- Request account closure and data deletion, subject to mandatory statutory retention rules.
7. Contact Us
If you have questions, feedback, or concerns regarding this Privacy Policy or your data, please reach out to our legal and security team: